Privacy Policy

Effective Date: April 12, 2026

Last Updated: April 13, 2026

Introduction

THRYVE Communities ("THRYVE," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "Service").

Information We Collect

Information You Provide

Account Information: Name, email address, username, display name, profile photo, bio, gender, and activity type preference
Activity Data: GPS route traces, distance, duration, speed, altitude, captions, and photos uploaded with activities
Posts & Content: Text content, photos, and captions for standalone posts
Messages: Direct messages, group chat messages, message reactions, and shared attachments (photos, routes)
Groups: Group names, descriptions, avatars, and membership information you create or join
Vehicle Data: Vehicle details (make, model, year) and photos added to your garage
Event Participation: Event registrations, activity submissions for verification, and competition times
Contact Form Submissions: Name, email, and message content submitted via our website contact form

Information Collected Automatically

Location Data: GPS coordinates during active activity recording and when you opt in to the real-time proximity map. Location is tracked only when you are actively using these features — we do not track your location in the background outside of activity recording
Device Information: Device type, operating system, app version, and platform (Android or iOS)
Push Notification Tokens: Device tokens used for delivering push notifications
Usage Data: App interactions, features used, and session information
Voice Chat Metadata: Connection state and audio device selection during voice sessions. We do not record or store voice audio content
Subscription Data: Subscription plan, status, and billing dates synced from your app store purchase

How We Use Your Information

To provide and maintain the THRYVE Communities service, including activity recording, feed, messaging, groups, events, and voice chat
To display your activities, profile, and vehicles to other users (based on your privacy settings)
To show your location to nearby members on the proximity map (only when you opt in)
To verify activity routes against event reference routes for title awarding
To manage your subscription and enforce plan-based feature limits
To send push notifications about followers, likes, comments, messages, invites, and event updates
To process contact form submissions and respond to support inquiries
To monitor for abuse, enforce community guidelines, and handle reports
To improve our services and fix bugs via error monitoring

Data Sharing

We do not sell your personal information. We may share data with:

Service Providers: We use trusted third-party providers for cloud hosting, database management, email delivery, voice communication infrastructure, subscription management, push notification delivery, error monitoring, and map services. These providers process data only as necessary to provide their services to us
Other Users: Your profile, activities, posts, titles, group memberships, and garage are visible to other users based on your privacy settings. Private profiles restrict visibility to followers only
Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of THRYVE Communities, our users, or others

Data Storage & Retention

Your data is stored on secure cloud servers managed by our hosting provider
Photos, avatars, and media files are stored in secure cloud storage
Live location data on the proximity map is ephemeral — it expires automatically within 60 seconds of your last update
Deleted content (activities, posts, comments) is soft-deleted and may be retained for a limited period before permanent removal
Account deletion permanently removes your profile, activities, posts, messages, and all associated data

Data Security

We implement appropriate technical and organizational measures to protect your data, including:

Encryption in transit (HTTPS/TLS) for all communications
Row-level security policies on all database tables ensuring users can only access authorized data
Secure authentication with support for Google, Apple, and email/password login
Verification steps for sensitive account actions (password changes, account deletion)
Server-side enforcement of subscription limits and access controls

Your Rights

You have the right to:

Access your personal data through your profile and settings
Correct inaccurate data by editing your profile, activities, posts, and vehicles
Delete your account and all associated data from Settings > Account
Control visibility by setting your profile to private or hiding yourself from the proximity map
Manage notifications by customizing push notification categories in Settings > Notifications
Block users to prevent them from viewing your content or contacting you
Opt out of location sharing at any time by toggling map visibility off
Cancel your subscription through your device's app store

Children's Privacy

THRYVE Communities is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy in the app and on our website. Your continued use of the Service after changes constitutes acceptance of the updated policy.

Contact Us

For privacy-related inquiries, please contact us at support@thryvecommunities.com or visit our Contact page.