Help & Support

Getting Started

Welcome to THRYVE Communities! Here's how to get up and running.

Creating Your Account

Download THRYVE Communities from the Play Store or App Store
Sign up using your Google account, Apple ID, or email and password
Complete your profile — choose a username, display name, vehicle type (motorcycle, car, bicycle, or multiple), and upload an avatar

Setting Up Your Profile

Your profile is where other members see your rides and titles. From Settings you can:

Set your display name, bio, and avatar photo
Choose your primary vehicle type
Set an active title (earned from events) as profile flair
Toggle your profile between public and private
Control whether you appear on the proximity map

Activity Recording

How do I record an activity?

Tap the center button on the bottom tab bar
Allow location permissions when prompted
Tap Start — THRYVE tracks your route, distance, speed, and duration in real time
You can pause and resume at any time
Tap End to finish, then add photos and a caption before saving

Does activity recording work offline?

Yes. THRYVE records your activity locally on your device. When internet is restored, it uploads automatically. Offline-synced activities are flagged so you know which ones were recorded without a connection.

What stats are tracked?

Route trace (displayed on a map)
Total distance
Duration
Top speed
Current and average speed during recording
Start and end points
Altitude data

Can I add photos to my activity?

Yes. After ending an activity, you can attach multiple photos before saving.

Proximity Map

How do I find members nearby?

Open the Map tab in the bottom navigation. The real-time proximity map shows other THRYVE Communities members within 5 km of your location. Their positions update every few seconds.

Can I hide myself from the map?

Yes. Go to Settings and toggle off map visibility. When visibility is off, other members cannot see you on the map.

Events & Titles

What are events?

Events are official community activities created by THRYVE Communities admins. Each event has a reference route, difficulty level, description, and optional competition window.

How do I join an event?

Navigate to the Events tab, browse upcoming events, and tap Join. After joining, record an activity along the event's route. Your activity is automatically verified against the official route.

What are titles?

Titles are collectible achievements you earn by completing events. Each event awards a unique title with a badge. Your titles appear in your Title Collection on your profile.

What are exclusive titles?

Some events are marked as exclusive — only the fastest verified participant earns the title when the competition window closes. Exclusive titles have gold styling and are the rarest achievements on the platform.

How do I set an active title?

Go to your Title Collection (from your profile), tap any earned title, and set it as active. Your active title appears as flair under your username across the app.

Groups & Communities

What are groups?

Groups are the communities you create or join inside THRYVE. Each group has its own chat, member list, and group events. Groups can be public (anyone can join) or private (requires admin approval). Build as many communities as you like — one for your motorcycle crew, another for weekend cyclists, another for car meets.

How do I create a group?

Go to the Groups tab, tap Create Group, and fill in the name, description, vehicle type, group type (public or private), and avatar.

What are group events?

Group admins can create events within their group. Group events have their own chat, participant list, and optional route data. Free users can have 1 active group event; THRYVE Club members can have up to 10.

How many members can a group have?

Groups support between 2 and 500 members, with a default limit of 50. The group admin sets the member cap when creating the group.

Voice Channels

What are voice channels?

Voice channels let you connect with your group in real time. The creator starts a channel, invites members, and everyone shares their live GPS position on a shared map.

How does voice chat work?

When you join a voice channel, you can enable hands-free voice communication. THRYVE provides high-quality audio that works on both Android and iOS.

Can I choose my audio device?

Yes. The audio picker lets you switch between speaker, earpiece, and Bluetooth devices. Your preference is saved and restored on your next session.

How many people can join a voice channel?

Free users can create channels with up to 5 members. THRYVE Club members can have up to 20 members in a single channel.

Direct Messaging

How do I message someone?

Tap on any user's profile and start a conversation. You can also access your chats from the Chat tab in the bottom navigation.

What can I send in chat?

Text messages (up to 2,000 characters)
Photos
Route attachments
Emoji reactions on messages

Can I mute a conversation?

Yes. Open the conversation and you'll find an option to mute notifications for that chat.

Is there group chat?

Yes. When you create or join a group, a group chat is automatically available. Group events also have their own dedicated chat.

Vehicle Garage

What is the garage?

The Garage is your personal vehicle collection. Showcase your motorcycles, cars, and bicycles with photos and details.

How do I add a vehicle?

Go to your Garage (accessible from your profile or settings), tap Add Vehicle, and fill in the make, model, year, and photos.

Notifications

What notifications will I receive?

THRYVE sends notifications for:

New followers
Likes and comments on your activities and posts
New direct messages
Voice channel invites
Group invitations and join requests
Event updates

Can I customize notifications?

Yes. Go to Settings > Notifications to enable or disable specific notification categories.

Subscription (THRYVE Club)

Is THRYVE Communities free?

Yes. THRYVE Communities is free to download and use. All core features — activity recording, proximity map, events, groups, messaging, voice chat, and the garage — are available on the free tier.

What is THRYVE Club?

THRYVE Club is the premium subscription that unlocks higher limits:

Feature	Free	THRYVE Club
Voice channel members	Up to 5	Up to 20
Active group events	1	10

How do I subscribe?

Go to Settings > Subscription to view available plans and subscribe. Payments are handled securely through the Apple App Store or Google Play Store.

How do I cancel?

You can cancel your subscription at any time through your device's app store subscription settings.

Account & Security

How do I change my password?

Go to Settings > Change Password. You'll need to verify your identity before setting a new password.

How do I deactivate or delete my account?

Go to Settings > Account. You can deactivate (hide your profile) or permanently delete your account. Both actions require email verification for security.

Can I block someone?

Yes. Visit the user's profile and tap Block. Blocked users cannot see your content, message you, or find you on the map. Manage your blocked list from Settings > Blocked Users.

Can I report content?

Yes. You can report activities, posts, messages, or users directly from the app. Reports go to the moderation queue for review.

Posts & Feed

What is the feed?

The feed is a unified timeline showing activities, posts, and title achievements from people you follow and the wider community.

How do I create a post?

Tap the Create Post button to share photos and text content. Posts appear in the community feed alongside activities.

Technical

What platforms does THRYVE Communities support?

THRYVE Communities is available on Android and iOS.

Does THRYVE Communities work in my country?

THRYVE Communities works anywhere with GPS and internet access. Maps provide good global coverage.

Contact Support

If you need further assistance, please visit our Contact page to reach our support team, or email us at support@thryvecommunities.com.